Privacy Policy
Octane Cannabis and its affiliates (“Company”) are dedicated to protecting the privacy and security of our users. This Privacy Policy (“Policy”) outlines how we collect, use, and safeguard your information and aims to help you make informed decisions when using our website and services.
We are committed to transparency and ensuring that your data is handled responsibly. By accessing or using the Octane Cannabis website or any of our services, you agree to the terms described in this Policy.

Scope of the Privacy Policy
This Policy applies to all users of Octane Company website and services (the “Site”). It governs the information collected through our online platform, which allows users to:
Browse information about our Store Cannabis
Access educational materials on cannabis products and usage
View available products
Schedule appointments
Place orders for in-store pickup
The terms “we,” “us,” and “our” refer to Octane Company, while “you” refers to any user of the Site and services.
By accessing or using our Site, you consent to the collection, storage, use, and sharing of your information as outlined in this Policy.

I. Information We Collect
At Octane Cannabis, we collect both Personal Information and Non-Personal Information to provide a seamless user experience and improve our services.
1. Non-Personal Information
Non-Personal Information refers to data that cannot be used to identify you individually. Examples include:
Browser type
Device type (e.g., desktop, tablet, mobile)
Referring or exit pages
General geographic location (9 Hazard Ave, Enfield, CT 06082)
Aggregated usage patterns, such as the number of page views or clicks
We collect this data automatically using technologies such as cookies, analytics tools, and similar tracking mechanisms.
2. Personal Information
Personal Information refers to data that identifies or could be used to identify you personally. This includes:
Email address
Date of birth
Contact details (e.g., phone number)
Any additional information provided during account registration or while placing orders
We only collect this information when you voluntarily provide it, such as during account creation, appointment scheduling, or checkout processes.

Children’s Privacy
Octane Company website and services are intended only for users who are 21 years of age or older. We do not knowingly collect data from individuals under 21.
If we discover that we have inadvertently collected Personal Information from someone under 21 without appropriate consent, we will promptly delete the data. If you suspect such activity, please contact us immediately at support@octanedispensary.com.

II. How We Use Your Information
The information we collect is used to enhance your experience and to ensure we can provide our services effectively.
Personal Information
Your Personal Information may be used in the following ways:
To Communicate with You:
Respond to inquiries or provide customer support
Send updates about your orders or appointments
Deliver promotional offers, discounts, or newsletters
To Improve Our Services:
Enhance the functionality of the Site
Personalize your browsing experience
Conduct analytics to better understand user needs
To Ensure Legal Compliance:
Verify user age to comply with cannabis-related regulations
Prevent unauthorized access to restricted services
To Facilitate Transactions:
Process orders placed for in-store pickup
Ensure accurate record-keeping for inventory and sales
Non-Personal Information
Non-Personal Information is used primarily for analytics and improving the Site’s performance. Examples include:
Understanding which products are most popular
Identifying trends in user behavior
Optimizing content and navigation
This data may also be shared with our partners or advertisers in an aggregated form that does not identify individual users.

III. How We Share Information
We take your privacy seriously and do not sell, trade, or rent your Personal Information to third parties for marketing purposes without your explicit consent.
Vendors and Service Providers
We may share your information with trusted third-party vendors who assist us in delivering our services, such as:
Email providers for sending communications
IT providers for website hosting and maintenance
Payment processors for secure transactions
These vendors are required to adhere to strict confidentiality agreements and use your data only for purposes authorized by us.
Legal Obligations
We may disclose Personal Information if we believe such action is necessary to:
Comply with legal obligations, subpoenas, or court orders
Enforce our Terms of Use
Protect the rights, safety, and property of Octane Cannabis, our users, or the public
Business Transfers
In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred to the acquiring entity. Any such transfer will be conducted in accordance with applicable privacy laws.

IV. How We Protect Your Information
We employ industry-standard security measures to safeguard your information from unauthorized access, alteration, or disclosure. These measures include:
Encryption: All sensitive data is encrypted during transmission using SSL technology.
Firewalls: Our systems are protected by advanced firewalls to prevent unauthorized access.
Password Protection: User accounts are secured by passwords that only the account owner knows.
While we strive to protect your data, no system can be completely secure. By using our services, you acknowledge and accept the inherent risks associated with online data transmission.

V. Your Rights
As a user, you have certain rights regarding your Personal Information:
Access and Update: You can access and update your account details at any time through your user profile.
Opt-Out of Marketing: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in the email or adjusting your account preferences.
Data Deletion: You may request the deletion of your Personal Information by contacting us at support@octanedispensary.com.
Please note that even if you opt out of marketing communications, we may still send administrative emails, such as order confirmations or policy updates.

VI. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and gather data about Site usage.
Types of Cookies We Use
Session Cookies: Temporary cookies that are deleted when you close your browser.
Persistent Cookies: Remain on your device until deleted and help us remember your preferences.
Analytics Cookies: Used to gather data about website performance and user behavior.
You can control cookie preferences through your browser settings, but disabling cookies may impact the functionality of our Site.

VII. Links to Third-Party Websites
Our Site may contain links to third-party websites or services for your convenience. However, we are not responsible for the privacy practices or content of these external sites.
We recommend reviewing the privacy policies of any third-party platforms you visit.

VIII. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Notification of Changes
Significant Changes: For major updates, we will notify you via email or a prominent notice on our Site at least 30 days before the changes take effect.
Minor Changes: Updates that do not materially affect your rights take effect immediately.
We encourage users to review this page regularly to stay informed about how we protect your data.

IX. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us:
Email: support@octanedispensary.com
Phone:
Address: 9 Hazard Ave, Enfield, CT 06082
Thank you for trusting Octane Cannabis with your information. We are committed to protecting your privacy and providing a secure experience.